FAQ's
Who qualifies for colon cancer screening?
Colon cancer screening is recommended for:​
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Individuals aged 50 or older.
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Those with a family history of colorectal cancer or polyps.
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People at higher risk for colon cancer.​
Screening colonoscopy is the best preventive tool for colon cancer. Patients without current anorectal symptoms may qualify for our Instant Access program. Call our office to schedule your appointment.
What should I do for after-hours medical concerns?
If you have a medical situation that cannot wait until the next business day:
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Call our office and speak to the answering service.
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The operator will have the on-call doctor contact you.
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If you do not receive a call within an hour, please call again.
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For true emergencies, go directly to the emergency room.
Are your doctors always available?
Yes, our doctors or a covering doctor are available for urgent medical issues 24/7.
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On-call doctors do not refill prescriptions, diagnose conditions, or prescribe medication over the phone.
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Emergency problems must be addressed in the hospital Emergency Room.
What is your medication refill policy?
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We require 48 hours to process medication refill requests.
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A photo ID must be shown at pick-up.
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If someone other than the patient is picking up a prescription, the patient must provide their full name, and the designated person must show a photo ID.
How do I obtain my medical records?
Please contact our office to request the release of your medical records.
What should I know about appointment delays?
Our specialty surgeons may experience unavoidable delays due to emergencies or urgent medical issues. If your visit is delayed, rest assured you will receive the same level of care should you require emergency treatment. We are happy to reschedule your appointment if necessary.
